Fulfilment Advisor

Knutsford (Head office) | Up to £21,500 | Full Time

We are looking for dynamic, customer-focused fulfilment advisors, with previous recruitment experience, to join our Knutsford-based team.

Salary and benefits:

• £21,500 per annum
• 25 days holiday (increasing with service)
• 6% company pension
• Life Assurance
• Critical Illness Cover
• Income Protection

Hours of work:

The shift pattern includes 12 hour shifts (with a one hour unpaid rest break), working a combination of either 6am to 6pm or 11am to 11pm. Typically working either Monday, Tuesday and Wednesday or Thursday and Friday with some weekends. 35.5 hours per week. 

Location:

Knutsford, Cheshire (Head Office)

About us:

Headquartered in impressive, open plan offices in Knutsford, Cheshire, GRI is the UK’s industry leader in vendor-neutral temporary recruitment.

Through our relationships with over 3,750 recruitment agencies, we transform the status quo – offering pioneering and award-winning outsourced solutions for the hire and management of non-permanent workforces.

We manage over £1billion pounds of recruitment spend for our client organisations; ranging from Local Authorities to the FTSE 100 and across a multitude of sectors including the NHS, private healthcare, education, retail, waste management and logistics.

We solve complex problems with simple, permanent solutions, powered by our people and supported by our flagship SaaS product, e-tips®.

About the role / key responsibilities:

Do you thrive working in a fast-paced environment and enjoy working a varied shift pattern including some weekends?

We are looking for advisors to support our Fulfilment Department located in Knutsford to work as Fulfilment Advisors to support the fulfilment of temporary labour for our clients. As part of this role you will maintain regular telephone contact with client and agencies to keep them fully informed on status of bookings, book temporary staff into shifts via the company's inhouse booking system and comply with SLA requirements of assigned contracts.

About you / key skills:

• You will have excellent customer service and communication skills,
• You will be IT literate (particularly Microsoft Office email & excel),
• You will have a confident and professional telephone manner,
• You will be able to adapt to the different work patterns which include night working and weekends.