The relationship originally began in 2008 when both GRI and Suez (an innovative recycling and waste management business) were known as de Poel and Sita UK. The contract’s initial objectives were to standardise rates and thus deliver significant cost savings.

The implementation of AWR further strengthened the working relationship, as we ensured compliance with the legislation and maintained, developed and supported Sita’s ethical approach to AWR.

In line with the changing requirements of Suez’s business model, we have adapted our model over the years to engage the management and resourcing functions of each business to support and guide the business to make decisions. The engagement of agencies as sole suppliers on some locations to give increased and improved service and supply is also a new addition to the support given and is part of the developing relationship. This is also highlighted in the implementation of standardised KPI reports being supplied from agencies to give the operational team the ability to highlight agency deficiencies and share best practice between sites.

Quarterly reviews are held with procurement to highlight success and new challenges. These reviews also give the opportunity to discuss significant initiatives such as targeted cost reduction programmes or education and support for new legislation or roll-out of policy changes within the business.

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