FULFILMENT

Hiring organisations can opt to include our fulfilment service as part of our UK provision.

Rather than posting the required vacancy on the e-tips® system, client hiring organisations can opt to call our fulfilment team with their requirements.

The fulfilment team will then add these to the e-tips® system and additionally communicate with your agency panels directly to ensure the vacancy is fulfilled.

The fulfilment team operate in a similar way to a call centre and are available 24/7, 365 days a year from our UK head-quarters in Cheshire. Contract aware, they are on stand-by to ensure your vacancies are fulfilled by your agency panels whether it is 6am on Boxing Day or 11pm on a Sunday.

This service is particularly helpful for multi-site organisations whose hiring managers may be based in depots and prefer to call a number to speak to a person.

Our fulfilment team also support organisations who require crucial, but often last-minute, out-of-hours hiring.

Testimonials

"I would highly recommend the approach to any NHS Trust or healthcare operation with a high dependency on temporary staff, wishing to gain greater control, transparency and quality whilst ensuring best overall value."

Mark Duffy

Bridgewater Community Healthcare NHS Foundation Trust

"We feel like we’re benefiting from consultancy advice, better systems and processes that are making us more effective as an organisation, allowing us to use our resources really effectively."

Richard Hawkes

Scope

"The support I get through the arrangement we have lets me focus on other activities, knowing that my best interests are being looked after."

Helen Child

Thornbury Academy

"We wanted to do business with people we liked and trusted with a strong track record, and felt that they understood our unique requirements. In addition to this, they offered an intuitive technology solution, particularly in how we can better engage and manage our bank staff – which has been a key part of the project."

Becky Robson

Home Group

"We operate from over 190 locations throughout the UK and Northern Ireland and without their support, managing our temporary labour and ensuring legal compliance would be extremely difficult and costly. Instead we have complete control and visibility of our temporary labour, and can efficiently manage our spend."

Richard Childs

Biffa Waste

"The success of the partnership so far is a direct reflection of the processes/systems they have put in place, as well as the efforts the team have made to cater for each individual authority and their requirements. The team’s determination and enthusiasm for the contract to do well has been evident throughout."

Adam Smith

NEPO

"We have effective management of our temporary labour, as well as the supplying agencies. We are able to consistently deliver the services required by our internal stakeholders. Our approach to continual improvement ensures we add value but also that we achieve significant savings."

Procurement Director

FTSE Company