"I would highly recommend the approach to any NHS Trust or healthcare operation with a high dependency on temporary staff, wishing to gain greater control, transparency and quality whilst ensuring best overall value."

"We wanted to do business with people we liked and trusted with a strong track record, and felt that they understood our unique requirements. In addition to this, they offered an intuitive technology solution, particularly in how we can better engage and manage our bank staff – which has been a key part of the project."

"The success of the partnership so far is a direct reflection of the processes/systems they have put in place, as well as the efforts the team have made to cater for each individual authority and their requirements. The team’s determination and enthusiasm for the contract to do well has been evident throughout."

"We have effective management of our temporary labour, as well as the supplying agencies. We are able to consistently deliver the services required by our internal stakeholders. Our approach to continual improvement ensures we add value but also that we achieve significant savings."

"Middlesbrough Council (MC) have relied heavily on the Neutral Vendor Solution provided by GRI in recently years and have had the pleasure of working very closely with our recruitment lead. They are very responsive to our requests and can always be counted on to help us out. They have helped us with some one-off assessment work required for both our Adult and Children’s services; we were not 100% sure how we would do it, after speaking to GRI and explaining our needs, we quickly put in place the right offer to attract several agency workers. We have also significantly increased our number of agency Social Workers over the last 2/3 years. Again, our recruitment lead has supported us in engaging and managing workers and assisting us with any issues. GRI have been instrumental in guiding what would attract workers to us and ensuring MC has access to a range of agency workers allowing services to continue throughout the pandemic."

“Our dealings with GRI can only be described as “excellent”. Whatever issue you have, any team member has a “can and will do attitude”, which is essential for gaining knowledge and support in this area of temporary workers. A specific area that is always difficult is within the Social Care setting, whether for Social Workers or Occupational Therapists. GRI supports all members within the Authority to advise, act, and ultimately employ the best quality candidates available at any one time. Darlington has had various issues, and we can only commend our recruitment lead's calm and professional attitude to alleviate some of the stress and pressure that could be present. They go above and beyond their role for the Authority’s good, which has ensured that Darlington can carry out the required position within the Tees Valley.”

“Redcar and Cleveland Borough Council had an urgent requirement for 10 Covid Ambassadors in 2020. Our main priority was to appoint candidates of the right calibre who are passionate about the RCBC community, with the ability to deliver the Council’s messages regarding Covid guidance to the public in a friendly and professional manner. GRI acted swiftly, and all 10 Covid Ambassador roles were filled very quickly, enabling the Council to get the Covid Ambassadors on the streets and meeting the public within two weeks. The response from GRI was brilliant. In addition, the help and support GRI gave to the Hiring Manager, who was new to this process, was excellent and certainly took the pressure off in difficult times.”